About US
Normanton Catering Technicians Ltd is a family run business established in 1986 – we strive to satisfy the demands of our customers old and new and are experts in the field.
As an appointed Service and Spares Partner of Rational UK we undertake work on all Rational Warranty units, our business focus is on the installation, service, maintenance and breakdowns of the full range of combination ovens – we believe their products are the best in the business as is our work and commitment to all our customer’s needs.
Our engineers are fully conversant with all that Rational has to offer its customers, including the comprehensive warranty benefits. We happily attend any warranty call we receive, adhering to specifications set out by Rational.
Whether the job is warranty or chargeable, we guarantee the same professional service EVERY time!
You can contact us by phone or email whenever necessary – we are renowned for our high level customer satisfaction, with a first time fix rate of above 96%!
Our experienced engineers are experts in the field, offering a service second to none.
Our Mission
We aim to get to all breakdowns within 24 hours, and strive to maintain our First Time Fix rate of 98.5%. Normanton Catering Technicians Ltd firmly believe Rational Combi Ovens are the best in the business and work hard to ensure our service matches the high standards of the Rational
Why Us?
Having been in partnership with Rational since 1986, we are one of the longest standing Rational Service Partners. Not only do we have tons of experience but we have a fantastic reputation within the Rational network. Winning UK Rational Service Partner Award a record number of times & winning the only ever European Service Partner Of The Year, really does show that we are a cut above the competition
